We follow a detailed, time-tested process to ensure
your rug is cleaned thoroughly, gently, and safely from start to finish.
1
Inspection & Fibre ID
We identify your rug's fiber and construction, test for colorfastness,
and note any pre-existing conditions to create a custom cleaning plan.
2
Deep Dusting
We use specialised equipment to gently vibrate out pounds of abrasive,
deeply embedded dry soil that vacuums can't reach.
3
Gentle Hand Wash
Your rug is washed with pH-balanced solutions and soft brushes,
followed by a thorough clear-water rinse to flush out all soils and residue.
4
Controlled Drying & Grooming
Rugs are dried flat in a climate-controlled room. The pile is then
groomed for a soft, uniform finish before a final inspection.